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Scam glossary

Plain-English explanations of the tricks scammers use, so you can recognize them the moment they start.

C

Caller ID spoofing
Faking the number or name that appears on your caller ID.

D

Do Not Call Registry
The national list that tells legitimate telemarketers not to call you.

G

Gift card scam
Any request to pay a bill, fine or fee with gift cards.
Government impersonation
A caller who claims to be from a tax, social security or law-enforcement agency.
Grandparent scam
A caller pretending to be a grandchild or relative in an emergency.

N

Neighbor spoofing
A spoofed call that shows a number very similar to your own.

O

One-ring scam
A call that rings once and hangs up so you call back an expensive international number.

P

Phishing
A message designed to trick you into revealing logins, card numbers or other personal information.
Pig butchering
A long-con investment scam that starts with a friendly "wrong number" message.

R

Robocall
An automated call that plays a recorded message.

S

Smishing
Phishing by text message (SMS).
STIR/SHAKEN
The caller ID authentication standard used by phone carriers.

T

Tech support scam
Someone posing as a computer company who says your device has a problem.

V

Vishing
Phishing by voice call.